Money Back Guarantee

We’re so confident you’ll love learning with us that we offer a full Money Back Guarantee on our CIM-accredited courses.

How Does Our Money Back Guarantee Work?

Our guarantee is designed to be simple and fair:

1. Experience the Course

Join your course and fully experience the teaching, content, and learning style.

2. Complete the Trial Period

Each course has a clearly defined trial period (see below) so you can properly evaluate it.

3. Decide If It’s Right for You

If the course isn’t what you expected, you can request a refund.

4. Get a Full Refund

Let us know within 48 hours of completing your trial period, and we’ll issue a full refund – no fuss.

 

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What Courses Are Covered by Our Money Back Guarantee?

Our Money Back Guarantee applies to selected CIM-accredited courses delivered live and online.

London Courses

To be eligible, you must attend:

• Foundation Course – Attend Day 1
• Diploma Course – Attend Days 1 & 2
• Postgraduate Diploma – Attend Days 1 & 2
• Degree Alternative – Attend Days 1 & 2 of the Foundation Course

Online Courses

To be eligible, you must:

• Complete no more than 20% of the course
• Stay within the 14-day trial period

Applicable courses:

• Online Foundation Course
• Online Diploma Course
• Online Postgraduate Diploma

Degree Alternative Option

If you’re enrolled in the Degree Alternative pathway:

• You can choose to leave after completing the Foundation Certificate exam
• You must decide within 5 days of completing the exam
• You’ll only pay for the Foundation Certificate course

 

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How Can I Claim A Refund?

Claiming your refund is straightforward:

• Email: Studentservices@eventacademy.com
• Submit your request within 48 hours of completing your trial period
• Include a brief reason for your request

Once approved, your refund will be processed promptly.

 

 

 

Important Key Points

Our Money Back Guarantee is designed to help you decide if the course is the right fit. To keep it fair and transparent:

• You must complete the full trial period (no more, no less)
• The guarantee applies only to eligible CIM-accredited courses
• Refund requests must be submitted within the 48-hour window

If you simply change your mind before experiencing the course, standard cancellation terms apply.

 

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Our Promise to You

We believe choosing the right course is a big decision – and it should feel easy.

That’s why our Money Back Guarantee is built to:

• Remove risk from your investment
• Give you real experience before deciding
• Provide a clear and fair refund process

It’s our way of making your decision simple, confident, and completely risk-free.

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What Have You Got to Lose?

Start your learning journey today knowing you’re fully protected.

If it’s not right for you, you’ll get your money back — no hassle, no risk.