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Student T&C’s

Here are our Terms & Conditions of Sale

Terms and Conditions of Sale

Ashdown Academy Ltd, trading as The Event Academy. 


These terms and conditions of sale represent an agreement between Ashdown Academy Ltd (‘Academy’), and both the payor and any student they sign up for a course, service or placement (‘Student’). By paying any fees or accepting the Academy’s offer of a place for any course (‘Course’), placement (‘Placement’), goods (‘Goods’) or services (‘Services’), the ‘Student’ accepts these terms and conditions in full, which forms the contract between the ‘Student’ and the ‘Academy’ in relation to their studies and activities with the Academy.

Course Requirements

All students must be 18 or over at the start of their course.

All courses are conducted in English and students must be able to read, write and speak English and may be asked to complete a test prior to commencing the course.

It is the responsibility of any Student joining a course in the UK to ensure that they are eligible to study in the UK.  Information can be found on the UK Government website: The Academy is unable to assist with any visa applications.

Booking & Payment

All payments must be made in UK pounds sterling (£) unless alternate currencies are offered by the Academy.

Current course prices and dates can be found on our website.  

Any fees imposed by banks or money transfer companies are the responsibility of the Student. 

Event Academy Payment Plans

Payment plans, offered by the Academy, are available on selected courses.

By paying the deposit on any course payment plan option, the Student agrees to pay all the fees due, in monthly instalments over the stated period.

The Academy reserves the right to remove any student from their course for falling behind on payments and recover the remaining fees from the student.

External Finance

Not currently available.

Course Accommodation and Travel

Organising and financing accommodation and travel is the responsibility of the Student.

Online Course Access

The online course fee allows a Student access to their Course for the following periods:

Masterclasses – One month

Essentials and Advanced: Three months to complete Course and assessments

Certificate: Six months to complete Course and assessments

Diploma: Twelve months to complete Course and assessments

Postgraduate: Twelve months to complete Course and assessments

Cancellation Terms

All requests for cancellations must be received in writing and acknowledged by the Academy in writing.

Over 60 days prior to the start date of the booked course:

Full refund less standard deposit

Less than 60 days prior to the start date of the booked course:

100% fee due

Failure to attend/start the booked course:

100% fee due

Cancellation during the booked course:

100% fee due

Placements cannot be cancelled as they are only available to students already enrolled on a course.

Any refunds required in a currency other than pounds sterling (£), will be converted at the exchange rates provided by HSBC on the day of the transfer.

The Student is responsible for the payment of any fees imposed by banks or money transfer companies.

Course Deferral, Exam Date Change, Transfer to Another Course and Online Course Extension

Course transfer or deferral
Any request for a course transfer or deferral, must be received in writing before the end of the course
Any course transfer or deferral must be to a course that starts within 365 days of the original booked course starting
Only one course deferral or transfer is permitted
The following administrative fees will be charged for each course transfer or deferral along with any additional course fees adjustments (outlined below):

Administrative Charges
Postgraduate courses – Live and Online
Prior to the course starting: £150
After the course has started: £250
All other courses: £150

Fee Adjustments:

Over 60 days prior to the start date of the original course
Deposit is retained and remaining payment terms adjusted to meet new course dates (if transferring to a cheaper course, the original fees stand)

Less than 60 days prior to the start date of the original course
Course fees are due according to the payment terms for the original course & the balance for any additional fees, if future course costs more

After course start date
All original fees are due and the fees of any additional course

Change of Exam Dates and Online Course Extension of access
Any request for a change to an exam date or course extension must be received in writing before the end of the course
A fee of £150 will be applied for each change of exam date or extension

Late or non-payment of fees

If for any reason a payment is not made on time, the Academy can: 

Remove a Student from the Course or placement

Deny a Student access to their exam

Withhold a Student’s results and certificate

Degree Alternative options

The Academy has the right to remove a Student from the Degree Alternative course if, in their opinion, the Student will not achieve the next level required for the course.  In this instance, the Student will only be charged for the elements of the course they have completed (Certificate /Diploma based on individual course fees at the time of the course) and £1,000 for the Personal Development & Mentoring Programme, if it has commenced.

The student may choose to leave the Degree Alternative course after completing the Certificate exam.  This decision must be within 5 days of completing the exam and the Student will only be liable for the equivalent of the Degree Alternative deposit.

Additional changes & cancellation terms

In the event of a Student not being able to attend their course, the Academy will accept a substitute Student, on the condition that written notification of the substitution has been received prior to the start of the course and the substitute Student meets all the criteria required for the course. An administration fee of £120 will be charged.

The Academy reserves the right to remove any Student, from any course, should their behaviour be deemed inappropriate or bring the Academy into disrepute. In such event, no refund of course fees or other costs shall be made

The Academy reserves the right to cancel, change or postpone any course at any time.

In the event of cancellation of a course by the Academy, the Academy will endeavour to inform all Students as soon as possible before the course is due to start. Course fees paid will be reimbursed for any course that is cancelled. The Academy shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, loss of income, accommodation etc.


Course certification

Electronic course certificates will be issued to the Student after CIM ratification has taken place.

Students will be issued with a provisional grade that will be subject to CIM ratification.

Expectations - What you can expect from the Academy

You can expect the Academy to:

Provide you with the tuition and learning support associated with the course with reasonable care and skill.

Make reasonable efforts to deliver the Course as described.

Provide information as soon as reasonably possible, such as a change in timetabling, location, assessment, hub access or schedule.

Provide clear information about the course and our expectations of what you need to achieve to complete the course successfully.

Return marked work in a timely manner by the deadlines stated.

Encourage a responsible learning environment.

Take reasonable care to keep your personal details secure at all times.

Act in a non-discriminatory way and to comply with statutory national legislation.

Expectations - What we expect from you

We expect you to:

Take responsibility for your own learning.

Keep yourself informed of all course information by use of The Academy’s communication platforms.

Be respectful of others at all times.

Not hinder the studies of others and pursue your studies diligently, contributing effectively to the course on which you are enrolled.

Attend all classes, project/group meetings and learning events associated with the Course, subject to absence for medical or other agreed reasons.

Be aware of the information provided to you for the Course and know where to look for reference to detailed information and guidance, whether electronic or paper based.

Take reasonable care to ensure that the personal details the Academy holds about you, including your current address and personal email address, are accurate and updated as soon as they change. 

Complete and submit, by the required deadlines, any work to be assessed as part of the course.

Respond to requests to give feedback about your learning and other experiences at the Academy.

To conduct all Course activity in a legal manner and avoid offensive or inappropriate language or behaviour that could impact on any other user.

Complete your exam on the day booked.

Pay your fees on time.


The relationship between the Student and the Academy will end if:

The Student decides to leave the Course; or

In the Academy’s opinion, the Student continually fails to meet the academic performance required to continue on the course.

Fees are not paid.

The Student’s placement company or organisation takes the decision to terminate their placement early due to poor performance, unreliable behaviour or absences.

The Academy becomes aware of information about the Student which, in the Academy’s opinion, makes it inappropriate for them to study on the Course.

In the Academy’s opinion the Student has failed to provide us with all relevant information, or have supplied false or misleading information, relating to their application for the Course.

Where the Student’s behaviour hinders the learning of others.

In the Academy’s opinion, the Student’s behaviour represents a significant risk to the health, safety or welfare of themselves or others.

The Student fails to attend more than 10% of their Course (lectures, projects, venue visits, live events, group work etc).

If there is evidence of dishonesty or cheating.

At the time of termination we shall be entitled to require a Student to stop studying on the Course with immediate effect and pay the balance of their fees.

Any action we take under the above provisions will not restrict our ability to take further action against a Student if the Academy deems it appropriate. 

Volunteering and paid opportunities

Volunteering opportunities are only shared by the Academy with the information provided by external organisations.

The Academy is not responsible for the accuracy of the information or the experience provided by the organisations offering volunteering opportunities

Any decision to volunteer is solely that of the Student and any agreements made, are between the organisation offering the volunteering position and the Student.

Work Placements Programme

The Academy will provide a work placement for every Student who is enrolled onto the work placement programme and has paid the appropriate fee on the following basis:

The Academy aims to provide up to three interviews with companies offering work placements.

The Academy will endeavour to provide work placement opportunities in the sector the Student selects.

The Student attends the interviews arranged by the Academy

The Student and the company offering the placement must both wish to go ahead after at least one interview.

If the Student arranges their own work and or placement or chooses not to take up a placement offered, no refund will be issued

If the Student, for whatever reason, does not complete their placement, The Academy is not responsible for securing an additional placement opportunity.

In exceptional circumstances and in the unlikely event that The Academy is unable to arrange a work placement for a Student within 3 months of the end of their course, the Student will be entitled to a refund of £750.

Force Majeure

The Academy shall not be liable for the refund of fees or for any other penalty should Courses be cancelled or affected due to war, fire, industrial action, tempest, pandemic, epidemic or similar, accident, civil disturbance or any other cause whatsoever beyond its control.


Intellectual Property

All copyright and other intellectual property rights relating to the Courses and any course materials, including but not restricted to, lecture notes, films and PowerPoint presentations, are owned by The Academy. Copying, adapting, reproducing, selling, distributing, modifying or any other use of all or any part of it without permission is strictly prohibited.

All intellectual property generated during a Student’s Course is owned by The Academy, this includes, but is not restricted to, Course materials, lecture notes, films and PowerPoint presentations.

Data Protection

Personal information is retained in order to service our Students’ needs, including your name, contact details, course start date, eventual grade and records of communication.

This information is retained once you become an alumnus in order to: keep records of your achievements; update you on Academy news and provide you with other information that we think you will be interested in.

Photography & Film

We record lectures, which may include footage of Students. These recordings may be used for any course, marketing, social media, on our hub and partner channels.

We may photograph or film Lecturers and Students for internal identification and marketing purposes. These images may be used on our website, social media, in printed materials, on our hub and partner channels.

Personal Property

Students are responsible for the security of their own property.

Entire Agreement

These Terms and Conditions cannot be varied without the written agreement of The Academy Directors.


If any part of these Terms and Conditions is found to be unenforceable as a matter of law, the enforceability of any other part of these Terms and Conditions will not be affected.

The Academy reserves the right, at any time, to make changes to these Terms and Conditions 

Statutory rights

These Terms and Conditions are in addition to your statutory rights as a consumer, which remain unaffected. An administrative fee of £150 and the value of any classes available to attend or material accessed will be deducted on a pro-rata basis from any refund

Applicable law

Contracts formed between the Academy and Student shall be governed by English law